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Acronis Cyber Protect Cloud - Overview
Advanced Backup
Advanced Security + EDR
Management
Disaster Recovery
Email Security
Data Loss Prevention (DLP)
File Sync & Share

Soteria Bundles

Complete BDR Bundle
Total Data Protection Bundle
Ultimate M365 Bundle
Security + RMM Bundle

Support & How-To Articles

PayFast: How to apply payments you already made to an invoice
How to pay your invoice via EFT - Payfast
Device does not appear in backup management console after installation
Soteria Cloud Reporting
System State Backup
A device attached to the system is not functioning
Acronis Agent is blocked via firewall
Acronis connection is blocked by firewalls

Use Cases

Ransomware Recovery
Microsoft 365 Protection
Disaster Recovery Readiness
Patch Management for Compliance
POPIA/GDPR Compliance
Multi-Tenant MSP Services

Acronis Troubleshooting

Device Not Appearing in Backup Management Console
Backup Fails with WMI Errors
Not Enough Space on Volume for Snapshot Storage
Backup Fails with "Cannot Back Up Microsoft OneDrive Cloud File"
Entire Machine Backup Fails with "ASYNC: Full Barrier Action Job"
Acronis Connection Blocked by Firewalls

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Welcome to the Soteria Cloud Knowledge Base Your central resource for enterprise-grade backup, disaster recovery, and cybersecurity solutions powered by Soteria…

Documentation

Products

Acronis Cyber Protect Cloud - Overview
Advanced Backup
Advanced Security + EDR
Management
Disaster Recovery
Email Security
Data Loss Prevention (DLP)
File Sync & Share

Soteria Bundles

Complete BDR Bundle
Total Data Protection Bundle
Ultimate M365 Bundle
Security + RMM Bundle

Support & How-To Articles

PayFast: How to apply payments you already made to an invoice
How to pay your invoice via EFT - Payfast
Device does not appear in backup management console after installation
Soteria Cloud Reporting
System State Backup
A device attached to the system is not functioning
Acronis Agent is blocked via firewall
Acronis connection is blocked by firewalls

Use Cases

Ransomware Recovery
Microsoft 365 Protection
Disaster Recovery Readiness
Patch Management for Compliance
POPIA/GDPR Compliance
Multi-Tenant MSP Services

Acronis Troubleshooting

Device Not Appearing in Backup Management Console
Backup Fails with WMI Errors
Not Enough Space on Volume for Snapshot Storage
Backup Fails with "Cannot Back Up Microsoft OneDrive Cloud File"
Entire Machine Backup Fails with "ASYNC: Full Barrier Action Job"
Acronis Connection Blocked by Firewalls

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