Soteria Cloud KB
Soteria Cloud KB
Breadcrumbs

Email Security

Email Security

Overview

Email Security in Acronis Cyber Protect Cloud provides advanced protection against phishing, malware, business email compromise (BEC), and other email-borne threats. With multi-layered detection engines, URL sandboxing, attachment analysis, and AI-powered threat intelligence, Acronis Email Security safeguards Microsoft 365, Google Workspace, and on-premises email systems from sophisticated attacks.

Key Features

  • Advanced Threat Protection - Multi-engine scanning detects malware, ransomware, and zero-day threats in email attachments

  • Anti-Phishing - AI-powered analysis identifies phishing attempts, credential harvesting, and social engineering attacks

  • URL Sandboxing - Suspicious links are detonated in isolated environments to detect malicious behavior before users click

  • Business Email Compromise (BEC) Detection - Identifies impersonation attacks, CEO fraud, and invoice manipulation attempts

  • Spam Filtering - Intelligent spam detection reduces inbox clutter and blocks unwanted messages

  • Content Filtering - Policy-based filtering blocks emails containing sensitive data, inappropriate content, or specific keywords

  • Email Archiving - Long-term retention and eDiscovery capabilities for compliance and legal requirements

  • Quarantine Management - Administrators and end-users can review, release, or delete quarantined messages

  • Reporting and Analytics - Detailed insights into email threats, user behavior, and security posture

  • Microsoft 365 & Google Workspace Integration - Seamless deployment via API integration without MX record changes

Soteria Cloud Advantage

Soteria Cloud delivers email security with local infrastructure and expertise:

  • Teraco-Hosted Email Filtering - Email security processing occurs in Teraco Johannesburg and Cape Town data centers, ensuring low latency and data sovereignty

  • POPIA-Compliant Email Archiving - Email archives remain within South African borders, meeting regulatory requirements for data residency

  • Local Threat Intelligence - Protection tuned for South African threat landscape, including region-specific phishing campaigns

  • Rapid Incident Response - Local security team available to assist with email security incidents during South African business hours

  • Integrated Protection - Email security works seamlessly with Soteria Cloud's backup and endpoint protection for comprehensive defense

How It Works

1. Deployment - For Microsoft 365/Google Workspace, API-based integration is configured through the Acronis console. For on-premises email, MX records are updated to route mail through Acronis Email Security.

2. Inbound Email Scanning - All incoming emails pass through multiple detection engines:

  • Reputation analysis checks sender IP addresses and domains

  • Anti-spam engines filter unwanted messages

  • Anti-malware engines scan attachments with signature and heuristic detection

  • URL analysis inspects links for phishing and malicious content

  • AI-powered BEC detection analyzes sender behavior and message content

3. Threat Handling - Malicious emails are quarantined; suspicious emails are tagged with warnings; clean emails are delivered normally.

4. User Notifications - End-users receive quarantine digests and can self-manage quarantined messages through a web portal.

5. Administrator Review - Security teams monitor dashboards, review alerts, and refine policies based on threat intelligence.

6. Archiving (Optional) - Emails are archived for compliance, with searchable indexes and legal hold capabilities.

Protection Against Email Threats

  • Phishing Attacks - Credential harvesting attempts, fake login pages, and impersonation emails are blocked

  • Malware Delivery - Malicious attachments (executables, macros, scripts) are quarantined before reaching users

  • Ransomware - Emails containing ransomware payloads or links to ransomware sites are stopped

  • Business Email Compromise - CEO fraud, invoice scams, and wire transfer requests from spoofed accounts are detected

  • Spam and Graymail - Unwanted marketing emails, newsletters, and bulk messages are filtered

  • Data Exfiltration - Outbound email filtering prevents sensitive data from leaving the organization

Compliance and Archiving

Email Security supports regulatory compliance requirements:

  • POPIA (South Africa) - Data residency, encryption, and audit trails for personal information in emails

  • GDPR (European Union) - Right to erasure, data portability, and breach notification capabilities

  • HIPAA (Healthcare) - Secure email handling and archiving for protected health information

  • Financial Regulations - Email retention and eDiscovery for banking and financial services compliance

Resources