Overview
This guide explains how to obtain the correct bank details and reference number to pay using our Instant EFT System, PayFast.
IMPORTANT: You must go through these steps EVERY TIME you pay an invoice to notify our system that you are making the payment so it can be identified and marked against your invoice.
Alternative: Contact us to pay via direct debit at billing@soteriabackup.com
Step-by-Step Instructions
Step 1: Access Your Invoice
-
Go to your invoice
-
Click the link to log into your client area to view and pay the invoice
Step 2: View Payment Options
-
Click the dropdown arrow where it says "Unpaid"
Step 3: Select Payment Method
-
Click Pay Now
Step 4: Redirect to PayFast
-
You will be redirected to a secure PayFast site
-
Fill in your details and click Register & Pay
-
Select Pay via Internet banking to proceed to your banking portal
Step 5: Manual EFT Payment Option
Click the second option under "OR" to view bank details for manual EFT payment. Use the provided details:
-
Payment to
-
Beneficiary name
-
Branch name
-
Branch number
-
Account number
-
Unique beneficiary reference (mandatory)
-
Amount
The unique beneficiary reference is critical for matching your payment to your invoice. Make sure to include it when making the EFT payment.