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Security + RMM Bundle

Security + RMM Bundle

Overview

The Security + RMM (Remote Monitoring and Management) Bundle from Soteria Cloud combines advanced endpoint security with comprehensive remote management capabilities, providing MSPs and IT teams with a unified platform for protecting and managing client endpoints. Built on Acronis Cyber Protect Cloud, this bundle delivers next-generation antivirus, EDR, patch management, remote access, and system monitoring through a single agent and console—eliminating the complexity and cost of managing multiple security and RMM tools.

What's Included

  • Next-Generation Antivirus (NGAV) - Machine learning-based malware detection and prevention

  • Endpoint Detection & Response (EDR) - Advanced threat hunting, forensic investigation, and automated response

  • Ransomware Protection - Behavioral detection and automated recovery capabilities

  • Vulnerability Assessment - Continuous scanning for security weaknesses and missing patches

  • Patch Management - Automated patching for Windows, macOS, Linux, and 200+ third-party applications

  • Remote Desktop - Secure remote access to endpoints for troubleshooting and support

  • Remote Command Execution - Run scripts and commands on remote endpoints

  • System Monitoring - Real-time monitoring of CPU, memory, disk, and network performance

  • Hardware/Software Inventory - Automated discovery and tracking of installed applications and hardware components

  • Alerting & Notifications - Proactive alerts for security incidents, system issues, and performance problems

  • Reporting & Analytics - Comprehensive dashboards and reports for security posture and system health

Soteria Cloud Advantage

  • Unified Platform - Single agent and console for security and RMM eliminates integration complexity and reduces costs

  • Teraco Infrastructure - Management and security services delivered from Teraco Johannesburg and Cape Town data centers

  • MSP-Optimized - Multi-tenant architecture with custom branding, delegated administration, and per-client reporting

  • Local Support - Soteria Cloud's team provides technical assistance, security guidance, and incident response support

  • Predictable Pricing - All-inclusive per-endpoint pricing in ZAR simplifies budgeting and client billing

  • POPIA Compliance - Security telemetry and management data remains within South African borders

How It Works

1. Agent Deployment - A single lightweight Acronis agent is deployed to each managed endpoint (Windows, macOS, Linux).

2. Policy Configuration - Administrators configure security and management policies:

  • Antivirus and EDR settings

  • Patch management schedules and approval workflows

  • Monitoring thresholds and alert conditions

  • Remote access permissions

3. Continuous Monitoring - The agent continuously monitors endpoints for:

  • Security threats (malware, ransomware, exploits)

  • System health (performance, disk space, services)

  • Patch compliance (missing updates, vulnerable software)

  • Hardware/software changes

4. Automated Protection - Security engines automatically:

  • Block and quarantine malware

  • Detect and respond to ransomware

  • Apply approved patches on schedule

  • Alert administrators to critical issues

5. Remote Management - IT teams can remotely:

  • Access endpoints via remote desktop

  • Execute scripts and commands

  • Install/uninstall software

  • Troubleshoot issues

  • Reboot systems

6. Reporting - Generate reports for clients demonstrating security posture, patch compliance, and system health.

Key Use Cases

  • MSP Service Delivery - Deliver comprehensive security and management services to multiple clients through a single platform

  • Proactive Maintenance - Monitor system health and apply patches before issues cause downtime

  • Security Operations - Detect, investigate, and respond to security incidents across all managed endpoints

  • Compliance Management - Ensure endpoints meet security standards (patching, antivirus, configuration)

  • Remote Support - Provide efficient remote troubleshooting and support without on-site visits

  • Asset Management - Track hardware and software inventory for license compliance and planning

Benefits for MSPs

  • Reduced Tool Sprawl - Replace separate RMM, antivirus, EDR, and patch management tools with a unified solution

  • Lower Costs - Single licensing model reduces per-endpoint costs compared to multiple tools

  • Simplified Operations - One agent to deploy, one console to manage, one vendor to support

  • Improved Security - Integrated security and management enables faster threat detection and response

  • Client Reporting - Professional reports demonstrate value and justify managed services fees

  • Scalability - Multi-tenant architecture supports growth from dozens to thousands of endpoints

Patch Management Capabilities

  • Automated Patching - Schedule automatic installation of approved patches during maintenance windows

  • Patch Approval Workflows - Test patches before deployment; approve/reject based on compatibility

  • Third-Party Application Support - Patch 200+ applications including Adobe, Java, browsers, and productivity software

  • Compliance Reporting - Demonstrate patch compliance for audits and regulatory requirements

  • Rollback Capabilities - Revert problematic patches if issues occur

Remote Access Features

  • Secure Remote Desktop - Encrypted remote access without VPN or firewall configuration

  • Unattended Access - Connect to endpoints even when users are not present

  • Session Recording - Record remote sessions for compliance and training

  • File Transfer - Securely transfer files to/from remote endpoints

  • Multi-Monitor Support - View and control multiple monitors on remote systems

Ideal For

  • Managed Service Providers (MSPs) delivering security and IT management to multiple clients

  • Internal IT teams managing distributed endpoints across multiple locations

  • Organizations seeking to consolidate security and RMM tools

  • Businesses requiring proactive patch management and vulnerability remediation

  • Companies with remote/hybrid workforces needing secure remote support capabilities

Pricing Model

The Security + RMM Bundle is priced per managed endpoint with all features included. Pricing covers:

  • Acronis Cyber Protect Cloud Advanced licenses

  • All security features (NGAV, EDR, ransomware protection)

  • All RMM features (remote access, monitoring, patch management)

  • Management console hosted in Teraco data centers

  • 24/7 support from Soteria Cloud

Resources