Ultimate M365 Bundle
Overview
The Ultimate M365 Bundle from Soteria Cloud provides complete protection for Microsoft 365 environments, combining backup, email security, archiving, and advanced threat protection. As organizations increasingly rely on Microsoft 365 for email, collaboration, and file storage, this bundle ensures that Exchange Online, SharePoint Online, OneDrive, and Teams data is protected from accidental deletion, ransomware, retention gaps, and email-borne threats—all while maintaining POPIA compliance with South African data residency.
What's Included
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Microsoft 365 Backup - Comprehensive backup for Exchange Online (mailboxes, calendars, contacts), SharePoint Online (sites, lists, libraries), OneDrive for Business, and Microsoft Teams (channels, files, conversations)
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Email Security - Advanced threat protection against phishing, malware, business email compromise (BEC), and spam
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Email Archiving - Long-term retention with eDiscovery, legal hold, and compliance search capabilities
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Ransomware Protection - Detect and recover from ransomware attacks targeting M365 data
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Granular Recovery - Restore individual emails, files, SharePoint items, or entire mailboxes/sites
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Unlimited Retention - Keep backups as long as needed for compliance and business requirements
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Point-in-Time Recovery - Restore data to any previous backup point, bypassing M365's limited retention
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Automated Backup - Continuous or scheduled backups with no user intervention required
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Compliance Reporting - Demonstrate data protection and retention compliance for POPIA, GDPR, and industry regulations
Soteria Cloud Advantage
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South African Data Residency - All M365 backups and email archives stored in Teraco Johannesburg and Cape Town data centers, ensuring POPIA compliance
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Beyond Microsoft's Native Protection - Microsoft 365's built-in retention is limited (30-93 days); Soteria Cloud provides unlimited retention and granular recovery
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Integrated Email Security - Protect against threats that bypass Microsoft's native security (EOP/Defender)
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Fast Recovery - Low-latency access to backup data enables rapid restoration of critical business information
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No Data Egress to International Clouds - Unlike many M365 backup solutions, your data never leaves South African infrastructure
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Local Support - Soteria Cloud's team provides assistance with M365 protection, recovery operations, and compliance requirements
How It Works
1. API Integration - Soteria Cloud connects to your Microsoft 365 tenant via secure API integration (no MX record changes or agent installation required).
2. Initial Backup - Complete backup of all Exchange Online mailboxes, SharePoint sites, OneDrive accounts, and Teams data is performed.
3. Ongoing Protection - Incremental backups run automatically (hourly, daily, or continuous) capturing all changes, new emails, and file modifications.
4. Email Security Scanning - Inbound emails pass through Acronis Email Security engines for threat detection before reaching user mailboxes.
5. Archiving - Emails are archived for long-term retention with full-text search and legal hold capabilities.
6. Storage in Teraco - All backup and archive data is encrypted and stored in Teraco Johannesburg and Cape Town data centers.
7. Recovery Operations - When needed, administrators or end-users can restore:
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Individual emails or attachments
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Entire mailboxes
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SharePoint sites, lists, or documents
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OneDrive files and folders
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Teams channels and conversations
8. Compliance Reporting - Generate reports demonstrating backup coverage, retention compliance, and email security posture.
Protection Scenarios
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Accidental Deletion - User permanently deletes important emails or files; restore from backup beyond M365's retention limits
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Ransomware Attack - Ransomware encrypts OneDrive/SharePoint files; restore clean versions from pre-attack backups
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Retention Gap - Legal hold requires emails from 5 years ago; retrieve from long-term archive
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Phishing Attack - Email security blocks phishing attempt that bypassed Microsoft Defender
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Compliance Audit - Auditor requests proof of email retention and data protection; provide comprehensive reports and eDiscovery access
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Departing Employee - Export and preserve all emails, files, and Teams data from terminated employee's account
Why M365 Backup is Essential
Many organizations mistakenly believe Microsoft 365 provides complete data protection. However:
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Limited Retention - Deleted items are only retained for 30-93 days in most M365 plans
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Shared Responsibility - Microsoft's SLA covers service availability, not data protection; customers are responsible for their data
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No Ransomware Protection - M365 doesn't protect against ransomware that encrypts SharePoint/OneDrive files
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Accidental Deletion - Users can permanently delete data beyond recovery using native M365 tools
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Compliance Gaps - Many regulations require longer retention than M365 provides by default
Ideal For
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Organizations using Microsoft 365 for email and collaboration who need comprehensive data protection
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Businesses with compliance requirements for email retention and eDiscovery (legal, financial, healthcare)
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Companies that have experienced M365 data loss and need better protection
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Organizations requiring POPIA-compliant M365 backup with South African data residency
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MSPs providing managed M365 services to multiple clients
Compliance Coverage
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POPIA (South Africa) - Data residency, encryption, retention, and audit trails for personal information in M365
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GDPR (European Union) - Right to erasure, data portability, and breach notification for EU citizen data in M365
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HIPAA (Healthcare) - Secure backup and archiving of protected health information in M365
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Financial Regulations - Email retention and eDiscovery for banking, securities, and financial services compliance
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Legal Discovery - Searchable archives and legal hold capabilities for litigation support
Pricing Model
The Ultimate M365 Bundle is priced per M365 user with storage consumption billed separately. Pricing includes:
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Acronis Cyber Protect Cloud for M365 licenses
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Email Security for M365
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Email Archiving
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Cloud storage in Teraco data centers
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Unlimited retention
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24/7 support from Soteria Cloud